Legal
Transparency reports
Under Article 15 of the EU Digital Services Act, we publish a report on how content is moderated in Hotel Hideaway: the orders and notices we received, the action we took on our own initiative, appeals, the automated tools we use and the people behind the decisions. The data files below follow the European Commission's reporting template.
Hotel Hideaway is provided by Pocket Worlds Oy. The reports for 2024 and 2025 cover periods when Hotel Hideaway was provided by Sulake Oy, and were published by Sulake Oy.
2025
Reporting period 17 February 2025 – 31 December 2025
| Report | Format | Size |
|---|---|---|
| Summary | CSV | 1 KB |
| Category names | CSV | 9 KB |
| Orders from Member States | CSV | 23 KB |
| Notices submitted under Article 16 | CSV | 19 KB |
| Own-initiative moderation: illegal content | CSV | 60 KB |
| Own-initiative moderation: terms and conditions | CSV | 16 KB |
| Appeals and recidivism | CSV | 12 KB |
| Automated means | CSV | 6 KB |
| Human resources | CSV | 1 KB |
| Average monthly active recipients | CSV | 1 KB |
| Qualitative data | CSV | 2 KB |
| Qualitative report | 159 KB |
2024
Reporting period 17 February 2024 – 17 February 2025
| Report | Format | Size |
|---|---|---|
| Summary | CSV | 1 KB |
| Category names | CSV | 9 KB |
| Orders from Member States | CSV | 23 KB |
| Notices submitted under Article 16 | CSV | 18 KB |
| Own-initiative moderation: illegal content | CSV | 60 KB |
| Own-initiative moderation: terms and conditions | CSV | 16 KB |
| Appeals and recidivism | CSV | 13 KB |
| Automated means | CSV | 6 KB |
| Human resources | CSV | 1 KB |
| Average monthly active recipients | CSV | 1 KB |
| Qualitative data | CSV | 2 KB |
| Qualitative report | 241 KB |